M RATES GREEN UAE is committed to protecting the privacy and security of the personal and sensitive information entrusted to us by our clients. This Privacy Policy details how we collect, use, disclose, and safeguard your data when you use our documentation and business setup services in the United Arab Emirates.
2. Information We Collect
We collect information necessary to perform our services, which includes Personally Identifiable Information (PII) and sensitive data such as:
- Personal Details: Name, nationality, date of birth, gender, and contact information (phone, email, physical address).
- Identification Documents: Passport copies, UAE Visa copies, Emirates ID copies, and Driving License details.
- Official Records: Educational certificates, employment contracts, marriage certificates, and bank statements, primarily for visa, attestation, or business setup applications.
- Financial Information: Payment details for processing service fees and government charges (though transaction details are typically handled by secure payment gateways).
3. How We Use Your Information
Your information is collected and used strictly for the purpose of providing the contracted services, including:
- Service Fulfillment: Processing and managing applications for Driving Licenses, Family Visas, Document Attestation, Legal Translation, and Business Setup/PRO services.
- Compliance: Ensuring all documentation meets the legal and regulatory standards set by UAE government authorities (e.g., RTA, MOFA, Courts).
- Communication: Providing real-time updates, responding to inquiries, and informing you of application progress or new requirements.
- Billing and Administration: Processing payments and maintaining accurate internal records.
4. Disclosure and Sharing of Information
We value your confidentiality and will never sell, trade, or rent your PII to third parties for marketing purposes. Your information is only disclosed as follows:
- Government Authorities: Shared directly with relevant UAE government departments (such as RTA, GDRFA, MOFA, courts) for the purpose of processing your specific application.
- Necessary Third Parties: Shared with partners essential to the service, such as certified legal translators, courier services for document handling, or specific payment processors. These parties are contractually obligated to maintain confidentiality.
- Legal Requirement: Disclosed if required by UAE law, court order, or governmental regulation.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, password protection, and restricted physical access to data processing centers. We ensure the secure handling of all your original documents during the attestation and application process.
6. Client Rights
You have the right to request access to the PII we hold about you and to request corrections if the data is inaccurate. You can contact us using the details below to exercise these rights.
7. Contact Information
For any questions regarding this Privacy Policy or the handling of your data, please contact us:
M RATES GREEN UAE
- Email: mratesgreen@gmail.com
- Phone:0521136433
- +971 54 530 8027
- WhatsApp: +971 52 113 6433